Privacy Policy
At Asymetryx, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information that you provide directly and information collected automatically when you use our services.
Information You Provide
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Email address, name, password | Account creation and authentication |
| Payment Information | Billing address, payment method (via Stripe) | Process subscriptions and purchases |
| User Content | Watchlists, notes, portfolio data | Provide personalized features |
| Communications | Support tickets, feedback | Customer support and product improvement |
Information Collected Automatically
| Category | Examples | Purpose |
|---|---|---|
| Device Information | Browser type, OS, device identifiers | Optimize user experience |
| Usage Data | Pages visited, features used, timestamps | Improve our services |
| Log Data | IP address, access times, errors | Security and troubleshooting |
2. How We Use Your Information
We use your information for the following purposes:
- Provide Services: Deliver and maintain our stock analysis platform
- Process Payments: Handle subscription billing through our payment processor
- Personalization: Customize your experience based on your preferences
- Communications: Send service updates, security alerts, and support messages
- Analytics: Understand usage patterns to improve our platform
- Legal Compliance: Meet regulatory and legal obligations
3. Data Sharing & Third Parties
We do not sell your personal information. We share data only with:
Service Providers (Subprocessors)
| Provider | Purpose | Data Shared |
|---|---|---|
| Vercel | Hosting | Usage logs |
| Stripe | Payment processing | Billing information |
| Auth0 | Authentication | Login credentials |
We may also share information when required by law or to protect our rights.
5. Data Retention
We retain your information based on the following criteria:
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days |
| Billing records | 7 years (tax/legal requirements) |
| Usage logs | 90 days |
| Support tickets | 24 months |
6. Your Privacy Rights
Depending on your location, you may have the following rights:
Access
Request a copy of your personal data
Correction
Update inaccurate personal information
Deletion
Request deletion of your data
Portability
Export your data in a machine-readable format
Opt-Out
Opt out of marketing communications
Restrict Processing
Limit how we use your data
To exercise these rights, contact us at privacy@asymetryx.com
7. Do Not Sell or Share My Personal Information
✓ Asymetryx does not sell your personal information.
Under the California Consumer Privacy Act (CCPA) and similar laws, you have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.
We honor the Global Privacy Control (GPC) browser signal. If your browser sends a GPC signal, we will automatically treat this as a request to opt out of any sale or sharing of your personal information.
If you have questions or wish to submit a request, please contact us at privacy@asymetryx.com
8. Data Security
We implement industry-standard security measures:
- TLS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Regular security audits and vulnerability assessments
- Role-based access controls for internal systems
- Secure authentication via Auth0
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. For significant changes, we may also send you an email notification.
11. Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: privacy@asymetryx.com